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The allotted number of revisions is based on your selected package and you can demand as much revisions as stated in your package details. We focus on providing the best services to our customers and will continue revising until your needs is met. You are not liable to pay additional price if the design concepts are not changed. You will have your revised design in 48 hours.
Website Design Tree has 48-72 hour turnaround time for most design services. This is not the complete time from start to finish for a project, only the turnaround time for a single iteration of a design stage. Depending on the kind of service the time required for revisions could be a minimum of 48 hours to 72 hours, this time means 2 working days, For example:
Website Design Tree offers a 100% Refund on all its design services, however it is not an unconditional 100% refund and certain conditions still apply.
Website Design Tree Refund Policy will be Void if;
Note: Website Design Tree hold all the rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose; they will be the sole property of Website Design Tree. The company will be the rightful owner of the designs.
Services not related to design services are not eligible for refunds under any circumstances. If such a service is acquired as part of a Package Deal of any kind, they cannot be used to request a refund on the entire package. Examples of such services are as follows:
For services that are not covered under the 100% refund policy in case of dissatisfaction USA Website Designs management after review the project may choose to offer a partial refund to the client.
To claim your refund, please follow the following steps
As soon as we receive your refund request, we will respond to it at our earliest, once the required analysis is completed we will initiate the process according to our refund policy stated above.
To cancel a project prior to project initiation due to reason unrelated to the service itself the refund request must be made within 24 hours of order placement in order to receive a full refund. Failing to do so will cause in receiving a service fee charge if a cancellation is requested after the initial 24 hours.
After you have received your refund, you will not have any rights to any designs submitted by Website Design Tree, unless mutually agreed with by the company and the customer through written communication. The information will be submitted the Copyright Acquisition of the Government Copyright Agencies to maintain legality.
Website Design Tree will do its best to meet your requirements and our designers do their best to fulfill your expectations. We believe in providing best designs and each of our designs is well researched and well crafted.
All finalised Designs provided by Website Design Tree are done so on a written request of finalisation by the client and upon finislastion the client receives all the final core files of the logo and owns 100% of all rights of ownership to the said logo.
Website Design Tree will not be responsible for creating or populating content (e.g. text/Images) into the website, unless purchased exclusively otherwise. In which case:
Website Design Tree keeps the records of finalized designs so that in case of any misplaced order, you will be provided the exact file.
Our Customer Support Team is present in the office Monday – Friday 9 AM to 5 PM GMT to answer all of your concerns and queries over the phone. All other queries after business hours need to be emailed through the Team Works Account section by the customer and will be picked up the next working day.
Website Design Tree is primarily a design service and design consultancy provider. We will design and develop the services that the client needs. On occasions our packages and services purchased will include technical aspects to help the client with their websites and emails. Website Design Tree will provide the client with the basic information regarding those services and the settings required to make those services works. Website Design Tree will not be responsible for providing detailed trainings or installations of said services on the Customer’s end. Such services may include but not limited to:
There is no Service Level Agreement (SLA) between client and Website Design Tree in terms of technical assistance or service outage, unless purchased separately as an ongoing maintenance service.
Website Design Tree will not be held responsible in any way for customer’s failure to execute, install or learn the usage of above said services on their end, as the responsibilities for those lie on the customer’s end.
We rework the ordered design and keep on revising it until you are 100% satisfied (depending upon your package).
Domain and hosting will be provided for free with website packages, where applicable.
All the email accounts provided with website packages can be configured on third party email soft-wares such as outlook. Each email account will have 10MB of space.
If you are not hosting your website with us, we will not provide email accounts.
All design order files are delivered to My Account as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area. All design order files are delivered to “My Account” as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area. We deliver all our customized design orders via e-mail within 5 to 7 days of receiving your order. We offer a RUSH DELIVERY service through which you can have your first logo samples within 48 hours by paying just $100 extra! For further assistance, contact us at 24-Hour Customer Support Center.
We keep a record of your finalized design once we provide you the final files.
If you require the final files again in the future we can send them to you at your request.
We offer 24-Hour Customer Support to address your queries and questions.
You can contact us any time and we guarantee to respond immediately.
YOU agree that Website Design Tree is not liable for any correspondence from email address (es) other than the ones followed by our own domain i.e. “@support@usawebsitedesigns.com” or/and any toll free number that is not mentioned on our website. Website Design Tree should not be held responsible for any damage(s) caused by such correspondence. We only take responsibility of any communication through email address (es) under our own domain name or/and via toll free number i.e. already mentioned on Website Design Tree Website.
At Website Design Tree we guarantee that all of our customers’ logos are made from scratch. This way you will have a logo that is tailor made for your requirements. We guarantee that your logo will be unique and impress your clientele
The representatives may use the pseudo names depending on which region they are interacting in order to facilitate and do a better communication with our customers because we deal in the global market.
All company logos and trademarks appearing on our website are the property of their respective owners. We are not affiliated, associated, endorsed by, or in any way officially connected with these companies or their trademarks. The use of these logos and trademarks does not imply any endorsement, affiliation, or relationship between us and the respective companies. We solely use these logos and trademarks for identification purposes only. All information and content provided on our website is for informational purposes only and should not be construed as professional advice. We do not guarantee the accuracy or completeness of any information provided on our website. We are not responsible for any errors or omissions, or for the results obtained from the use of this information. Any reliance you place on such information is strictly at your own risk.